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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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MT30 Electric Scooter for Adults
【Long Distance City Commuting】Arwibon MT30 electric scooter's built-in 60V 27AH high-performance lithium battery provides a maximum riding distance of 40 miles, ensuring easy commuting within the city. The G1's power-saving mode significantly reduces the number of times it needs to be charged
【Ultra Powerful Off-Road Performance】Our Arwibon MT30 Heavy Duty Electric Scooter is equipped with a 6000W brushless motor, which provides powerful power to achieve a maximum speed of 40mph and a maximum load capacity of 440LBS. Whether on rocky paths, cobblestone streets, or 60 degree slopes, it can easily complete challenges
【The Three Brake System Ensures Safety】This Arwibon MT30 E scooter has a unique three brake system, with an oil brake at each tire for a response time of only 0.1 seconds. Paired with three 13 inch off-road tires, it has stronger grip and ensures stability on wet roads. It has passed strict UL 2272 testing
【For a Comfortable Riding Experience】Arwibon MT30 electric scooter for adults is designed with a three suspension system consisting of hydraulic shock absorbers on the front wheels and dual high elasticity springs on the rear wheels, which provides better performance on bumpy roads, reduces vibration, and improves handling comfort
【Guarantee for Nighttime Riding】The Arwibon MT30 motorized scooter has four headlights and one horn, and is equipped with colored ambient lights on both the front and anti-skid pedals. The tail lights have functions of turning, braking, and driving prompts, ensuring visibility and safety at night and in low light environments
【More Riding fun】Two chargers can shorten the charging time of the Arwibon MT30 electric scooter to 2 to 3 hours (including one), and an additional customized 60V 65AH battery can be purchased to increase the maximum range to 80 miles. The customized foldable seat will significantly enhance riding comfort (not included)
【After Sales Support】Arwibon is committed to providing customers with a superior riding experience and faster customer service. We offer a 180 day after-sales guarantee service, and you can contact us anytime. We will solve the problem for you within 24 hours
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at sale@arwibon.net
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at sale@arwibon.net.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period,Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sale@arwibon.net.
We proudly offer free US shipping via the following methods! Please note that it takes us an average of 3 to 5 business days to complete your order before we can ship it. Rest assured that we are doing everything we can to get your order to you as quickly as possible! Once your order is shipped, the estimated delivery time is 7 to 10 business days, depending on your country or region. Please consider that any holidays, natural disasters, or epidemics may affect delivery time
We have a US warehouse, and it usually takes 7-10 days to ship from a local warehouse in the United States
We have a warehouse in Poland, Europe. The shipping costs of various European countries are inconsistent and need to be determined according to the specific country. It usually takes 7-10 days to ship from a European warehouse
We ship available items immediately. Pre-ordered/back-ordered items ship when ready. If you receive part of your order first, don't worry; the rest is on its way.
Receive a confirmation email/text with tracking ID. Visit our Tracking Page to monitor your package's journey. Allow 1-3 days for tracking updates.
Buyers are responsible for correct shipping addresses. Contact us immediately if you notice an error.
You cover return shipping costs. Refer to our Refund Policy for details on returns.
We aren't liable for lost/stolen packages. Contact your carrier if your tracking shows delivery but you haven't received it. For assistance, email sale@arwibon.net
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