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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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The TEEWING Mars XTR 10000W redefines electric scooter performance with its dual 10000W motors and a high-capacity 72V 45AH Samsung battery, delivering incredible speed and range. Designed for ultimate stability and control, it features Telelever-inspired suspension, EXA Adjustable Hydraulic shocks, and durable 11-inch off-road tires. Safety is paramount with advanced features like EABS, an IP66 waterproof rating, and an integrated fire extinguisher. Whether you're tackling tough terrain or cruising city streets, the Mars XTR 10000W ensures a powerful, stable, and secure ride every time.
The TEEWING Mars XTR Electric Scooter features a Telelever-inspired suspension system that ensures optimal wheel alignment and superior damping. This advanced suspension design minimizes road interference, providing a smoother, more comfortable ride while enhancing overall performance. Whether you're navigating city streets or tackling rough terrain, the Mars XTR delivers unmatched stability and control.
Mars XTR electric scooter is equipped with exceptional safety features, including a Battery Management System (BMS) for battery protection, an anti-spark connector, and safeguards against overcurrent and overtemperature. Additionally, it features a thermal silicone pad, an explosion-proof valve, and an integrated fire extinguisher, ensuring top-notch safety in every ride. Enjoy your journey with the assurance of advanced, all-around protection.
Mars XTR electric scooter features IP66 waterproof protection, ensuring reliable performance in any weather. It also includes a Battery Management System (BMS) for battery protection, an anti-spark connector, and safeguards against overcurrent and overtemperature. With a thermal silicone pad, explosion-proof valve, and integrated fire extinguisher, this scooter offers comprehensive safety for worry-free rides.
Experience adrenaline-pumping acceleration with the TEEWING Mars XTR’s dual 5,000W motors, delivering a combined 10,000W of raw power. This scooter offers exceptional speed and performance, making every ride exhilarating and smooth. Perfect for thrill-seekers and power enthusiasts, it’s built to conquer any terrain with ease.
Elevate your scooter’s style with the duoCo StripX app, allowing you to personalize the footboard edge lights effortlessly. Choose from a wide range of colors and dynamic effects to match your mood or make a statement on the road. With easy app control, you can transform your ride into a unique, eye-catching experience every time.
The TEEWING Mars Electric Scooter is equipped with a smart TFT display that provides clear, high-resolution access to all your essential ride information. Easily monitor speed, battery level, and riding mode at a glance, ensuring you're always informed and in control. This intuitive display enhances your riding experience by keeping vital details right at your fingertips, making every journey smooth and hassle-free.
The TEEWING Mars Electric Scooter features a versatile inverter port, allowing you to connect a Pure Sine Wave Inverter. This innovative feature enables you to convert DC to AC power, making it easy to charge your devices or power essential equipment while you're on the move. Whether you're commuting, exploring, or just need a portable power source, the Mars scooter keeps you connected and ready for anything.
Start the Mars Electric Scooter securely with NFC and password protection, allowing only authorized access.
Front and rear LED lights ensure bright visibility and safety during low-light conditions for a secure ride.
The dual-column chassis offers enhanced stability and control, especially at high speeds.
160mm NUTT hydraulic disc brakes combined with electronic brakes ensure exceptional stopping power in all conditions.
11-inch tubeless, explosion-proof tires offer excellent grip, traction, and off-road stability for a safer, controlled ride.
Two ports allow dual chargers, halving recharge time for faster battery readiness.
Model | XTR 10000W |
Rear Motor | 10000W Dual Motors |
Battery | 72V/45AH |
Front and rear brakes | NUTT Hydraulic Disc Brakes |
Tire | 11-inch explosion-proof tubeless tire (off-road) |
Max. Slope | Approx.50 degree |
Max Speed | 110km/h / 68mph |
Load range | 140km / 88miles |
The electric scooter is packaged in two boxes:
1. carton box contains the complete scooter (excluding the front headlight).
2. gift box includes accessories: 1 charger, 1 headlight, 1 user manual, 1 Tool kit, Several screws and nuts, 1 pair of spare brake pads, 1 wrench, 1 rear mudguard extension pad.
These two packages will be delivered separately, so you will receive two tracking numbers.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at sale@arwibon.net
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at sale@arwibon.net.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period,Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sale@arwibon.net.
We proudly offer free US shipping via the following methods! Please note that it takes us an average of 3 to 5 business days to complete your order before we can ship it. Rest assured that we are doing everything we can to get your order to you as quickly as possible! Once your order is shipped, the estimated delivery time is 7 to 10 business days, depending on your country or region. Please consider that any holidays, natural disasters, or epidemics may affect delivery time
We have a US warehouse, and it usually takes 7-10 days to ship from a local warehouse in the United States
We have a warehouse in Poland, Europe. The shipping costs of various European countries are inconsistent and need to be determined according to the specific country. It usually takes 7-10 days to ship from a European warehouse
We ship available items immediately. Pre-ordered/back-ordered items ship when ready. If you receive part of your order first, don't worry; the rest is on its way.
Receive a confirmation email/text with tracking ID. Visit our Tracking Page to monitor your package's journey. Allow 1-3 days for tracking updates.
Buyers are responsible for correct shipping addresses. Contact us immediately if you notice an error.
You cover return shipping costs. Refer to our Refund Policy for details on returns.
We aren't liable for lost/stolen packages. Contact your carrier if your tracking shows delivery but you haven't received it. For assistance, email sale@arwibon.net
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